Privacy policy.

Information we collect

We may collect information you provide directly, including your name, email address, purchase details, support messages and affiliate application information. Payment card or bank details are handled by the payment provider and are not stored by Protecting Our Kids.

How we use information

We use personal information to process and verify purchases, provide secure library access, send access emails, respond to support requests, administer refunds, prevent abuse, operate the affiliate programme and maintain business records.

Service providers

We use third-party service providers for services such as payment processing, email delivery and website infrastructure. These providers process information only as needed to provide their services.

Cookies and referral tracking

Where an affiliate referral link is used, a limited referral cookie may be stored for attribution purposes. The referral window is currently 30 days.

Data security

Reasonable technical and organisational safeguards are used to protect customer information and restrict access to administrative systems.

Your choices

You may contact us through the Help & Support route regarding access, corrections or privacy-related questions connected to your purchase.

Children's information

The website and digital purchase process are intended for adults. Protecting Our Kids resources discuss child wellbeing, but the commercial website is not designed to collect personal information directly from children.

Updates

This policy may be updated as the service develops. The version published on this website is the current version.