30-day promise
Refund policy.
If the resources are not right for you, you may request a full refund within 30 days of purchase.
30-day refund window
Refund requests must be made within 30 days of the verified payment date. Requests received after the 30-day period may fall outside the standard money-back guarantee.
How to request a refund
Visit Help & Support and follow the refund guidance for your purchase. Include the email address used at checkout so the order can be located.
What happens after a refund
Once a monetary refund has been completed and recorded, access linked to the refunded order is revoked. Any eligible affiliate commission connected to that order is also cancelled or adjusted according to its payout status.
Processing
Refunds are returned through the applicable payment process. The time taken for funds to appear can depend on the payment provider and your financial institution.
Need help?
If you cannot access your purchase, first try requesting a fresh secure library link. An access problem does not require you to give up your refund rights.